In addition to online training ARMA offers the following face to face workshops and professional development sessions at your location for industry and our education partners.

“ARMA workshop and content was pitched perfectly to the needs of our staff and organisation” 

“ARMA provides amazing clarity to what can be essentially a very complex process”

 An Introduction to Revenue Management

A great course for developing Revenue Managers, current Revenue Managers, Analysts and Sales and Marketing Teams

Duration – 2 hours

Interactive Workshop

Forecasting, Pricing and Critical Thinking Skills Workshop

Duration – 4 – 5 hours

For full program details please email us at

HOTS Revenue Management Simulation – Russell Partnership Technology – (Hotel Operations, Tactics & Strategy)

HOTS can be used to develop the skills of existing hoteliers, for general business development (CPD), or to provide a platform for team-building and leadership training. HOTS workshops enable participants to gain experience of managing the revenue and operations of a business in a financially safe environment. This type of experiential learning is highly effective. Each team prepares a business plan and set of performance targets before they begin, this allows for comparison later.

ARMA is the regions facilitator of the HOTS Simulation workshop

VIEW FLYER / ARMA – HOTS Revenue Management Workshop

CHIA (Certification in Hotel Industry Analytics) – STR/AHLEI 

Geared to revenue managers, general managers, corporate staff, and research professionals, the Certification in Hotel Industry Analytics (CHIA) is the only hotel-related certification for industry professionals focused on analytics.  Jointly offered by the American Hotel & Lodging Educational Institute (AHLEI) and STR it provides recognition of thorough knowledge of the foundational metrics, definitions, formulas, and methodologies used by the hotel industry.

ARMA is the regions facilitator of the CHIA Certification workshop

Core content areas include:

  • Hotel Industry Analytical Foundations
  • Hotel Math Fundamentals
  • Property Level Benchmarking (STAR Reports)
  • Hotel Industry Performance Reports

The CHIA designation may be used on letterhead, business cards, and other writings.

Professional Development Workshops – University of South Australia


Conducted for ARMA by the University of South Australia

General Pricing Session

Duration – 2 hours

Half day and full day workshops – 

Strategic Thinking

Risk Management

Financial Analysis

Budgeting and Forecasting – understanding financial reports

Change Management


Contact for further information, to book for your teams or fill out the contact form below.

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Event History

ARMA Checking in with RM Event – Adelaide

ARMA recently had a half day event in Adelaide bringing together Revenue Management focused people in the Industry. It was a great afternoon. Similar events are planned for the various states.

ARMA Checking in with RM Event – Melbourne / November 6

Lots of support for the Melbourne event, a great afternoon with an RM focus

Professional Development Workshop – University SA / Feb 2015

South Australia

General Pricing Session with Dr John Dawes, University of SA – 19 February, 2015 – Adelaide

A great session – excellent industry feedback / Adelaide Meridian Hotel & Apartments

 ARMA Checking in with RM Event – Perth / March 4, 2105


ARMA recently visited industry in Perth and had a fantastic full day program. Some great things happening in WA and some great people.

Pictures are uploaded in the photo gallery

ARMA Checking in with RM Event – Sydney / March 25, 2105

Professional Development Workshop – University SA 


What a great day :) thank you to all those that attended and enjoyed our full day program. With a 60 strong crowd we began with a brilliant morning Pricing session conducted by Associate Professor John Dawes of UniSA followed by experts in the field of RM across like industries & our statistic experts to wrap it up. HotelTonight sponsored all attendees a post event cocktail that finished off a perfect day.

Pictures are uploaded in the photo gallery

William Angliss Institute – Victoria – A day for Industry / 17 June 2015 – Free Session

A great day for industry and thank you to the William Angliss Institute for hosting and arranging this day. ARMA was delighted to run a morning workshop followed by Damien Hanger from Star Ratings Australia and Philip Stanley from IDeas.


ARMA & The Total Simulator Company – Sydney / 19 June 2015- Free Session

An fun and interactive session facilitated by Peter Russell from Russell Partnership Technology in London. Lots of fierce friendly competition, interaction and discussion. Thank you to Sabre Hospitality Solutions for providing the venue.