Industry News this week – Snapshot


$80m Botanic Hotel

The Royal Botanic Gardens and Domain Trust has revealed a draft master plan for the parkland on the edge of Sydney Harbour, which includes a new 150 room four-storey hotel.

New Abbotsford property launches strong growth phase for Quest

The much-anticipated opening of Quest Abbotsford later this month marks the beginning of a strong growth phase for Quest Serviced Apartments.

Best Western adds second hotel in Caboolture

Caboolture Gateway Motel has joined Best Western, the World’s Biggest Hotel Family to become the group’s second 4-star property in Caboolture, Queensland.

Pullman announces second year as official Hotel Partner of Mercedes – Benz Fashion Week

Pullman, Australia’s largest 5-star hotel brand is proud to announce its second year as Official Hotel Partner of Mercedes-Benz Fashion Week Australia (MBFWA).

Saffire Freycinet tops Accommodation list for Australia

Saffire Freycinet has been named the top accommodation in the country in Australian Traveller Magazine’s ‘100 Greatest Holidays of all Time,’ coming in at number five on the coveted list.

In addition, the road trip through the East Coast of Tasmania of which Saffire is situated, has come in at second place demonstrating the desirability of the region.

This placement adds to a host of accolades in the last year for Saffire, including the Best Luxe Hotel at the Australian Traveller Reader’s Choice Awards, Australasia’s Best Boutique Hotel at the Boutique Hotel Awards and being named a 2014 award winner in Andrew Harper’s January 2014 Hideaway Report.

The ‘100 Greatest Holidays of all Time’ list is the result of more than 12,000 nominations and a panel of twenty travel experts.

Flight Centre data breach scare

Flight Centre has been forced into crisis management after potentially commercially sensitive data was sent to the wrong companies because of a computer problem.

The problem affected Flight Centre’s corporate travel clients FCM Travel Solutions and was caused by a “scheduled system upgrade”, the Australian reported.

Flight Centre has contacted FCM to manage the situation and return it to normal.

A Flight Centre spokesperson said that the problem was only centred on the last 24 hours.

“Unfortunately this upgrade caused a temporary issue with our itinerary functionality late last night and early this morning,” the spokesperson said.

Flight Centre was recently fined AUD $11 million for price fixing.

Serko launches functionality that allows travellers to change plans

Serko, the Australasian leader in online travel booking and expense management, today announced the launch of innovative new Serko Online functionality that enables business travellers to make changes to their itineraries after they’ve bought and paid for their tickets.

Business Fares Surge

Domestic Business class airfares reached their highest price index level in the last year, continuing a four-month growth projection dated back to last Dec, according to new govt statistics. Restricted Economy and Best Discount fares all recorded climbs, while Full Economy fares remained in its six-month lull.


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